Frequently Ask Question
General Home Care Questions

We provide a full range of non-medical home care services including personal care, companion care, Alzheimer’s and dementia care, respite care, live-in care, skilled nursing, and veteran care.

Yes. All our caregivers are licensed, trained, and background-checked professionals with proven experience in senior care, dementia support, and home assistance.

Absolutely. We develop personalized care plans based on each client’s health needs, lifestyle, and family preferences to ensure comfort and quality of life.

Yes. We provide 24-hour home care and remote monitoring, offering continuous support and peace of mind for families across New York.

Home care is ideal for seniors or individuals who need assistance with daily activities, recovery, or companionship but wish to remain safely in their own homes.

Service-Specific FAQs

It’s a specialized program designed to support individuals with memory loss through structured routines, safety monitoring, and compassionate engagement at home.

Respite care offers temporary relief for family caregivers, allowing them to rest while our professionals care for their loved ones.

Yes. Our live-in caregivers provide around-the-clock assistance, ensuring safety, companionship, and comfort within the home environment.

Personal care covers assistance with bathing, grooming, dressing, mobility, and daily hygiene while maintaining each client’s dignity and independence.

Yes. We help veterans and their families access VA home care benefits and provide specialized in-home support tailored to their needs.

Payment and Cost Questions

Costs depend on the level of care, hours required, and caregiver specialization. We offer transparent pricing and free consultations to help families plan effectively.

Some services may be covered by long-term care insurance, VA programs, or Medicaid waivers. Our team can assist with understanding eligibility and paperwork.

No. Havenova Home Care maintains honest, straightforward pricing with no hidden charges or binding long-term contracts.

Getting Started

Starting is simple. Families can contact us for an initial consultation, during which we discuss care needs, create a plan, and match the right caregiver.

In most cases, care can start within 24 to 48 hours, depending on the required service and caregiver availability.

Yes. We review care plans regularly to ensure they continue to meet the client’s evolving needs and can be adjusted at any time.